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Contact Us

OBSERVE: The contact process for casinogambinoslott as operated via gambinoslott.com must address both the legal requirements outlined by Australian (AU) gambling regulations and industry best practices. Explicit and implicit operational data (including contact channels, office locations, and identification of responsible persons) must be provided to consumers to ensure transparent, secure, and compliant user support in 2025.
EXPAND: Under AU regulatory frameworks (including the Interactive Gambling Act 2001 and ASIC/ACCC consumer protection standards), online casinos must make available-clearly and accessibly-their primary and support contact details, provide effective escalation channels, and disclose company information where available. Anonymous or incomplete contact methods constitute a compliance risk and diminish user trust.
REFLECT: As a result, this section provides comprehensive, semantically structured, and legally optimized contact information for casinogambinoslott, as required for Australian users in 2025, integrating all available corporate, executive, and support data, with precise usage aligned to gambinoslott.com operations exclusively.

Primary Contact Methods

  • Email Support (System 1 - Factual): For customer support inquiries, users may contact [email protected]. All support emails are managed by trained representatives, with the commitment to respond within one business day. For non-support queries, use [email protected].
  • Official Website (System 1): All correspondence and account management must be conducted through the official website: gambinoslott.com.
  • Live Chat & Phone Support (System 2 - Reflective): A live chat feature and direct call capability are provided on gambinoslott.com, available 24/7 for AU users. Where telephone support is advertised on site, calls will be recorded and subject to your consent for regulatory and quality purposes, in strict adherence to AU law.

Contact Form & Submission Process

OBSERVE: An embedded contact form offers direct written submission to casinogambinoslott via gambinoslott.com, requiring identification fields to ensure secure, prompt processing.
EXPAND: The following details are compulsory for all form submissions in accordance with AU privacy and anti-fraud requirements:

  1. User Identification: Name and a valid email address or Messenger handle are mandatory, permitting authentic communication and regulatory traceability.
  2. Message Content: A clear description of your inquiry or issue enables the support team to triage and address your case expediently. Sensitive information should be provided only via secured form fields or encrypted channels.
  3. Consent & Data Use Disclosure: All submitted data is processed in strict compliance with AU privacy law (Privacy Act 1988), and may be retained for auditing and dispute resolution for up to seven (7) years or as required by law. By using the contact form, you consent to this policy.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Corporate & Regional Information (System 2 Analysis)

  • Executive Contact: For escalated matters, the Chief Executive Officer, Mr. Kobi Samsonov, provides oversight of operational complaints (addressable via [email protected]). For investor relations, contact is managed jointly with investor Synesis; press and department-level contacts are not specified.
  • Headquarters: Misgav, Israel - All global operations are administered from this registered office. Regional operations in Belarus function primarily as development offices. No physical presence is specified for AU, and users should direct all queries electronically.

Legal Disclaimers & Regulatory Compliance (AU, 2025)

  1. Responsible Gambling Statement: casinogambinoslott is committed to responsible gambling practices, as mandated by current AU regulations. If you require gambling support, visit GambleAware Australia or contact their helpline.
  2. Data Protection & Privacy: All personal data submitted via gambinoslott.com is managed according to the Australian Privacy Act 1988 (as amended for 2025). Users have the right to request access, correction, or erasure of their personal data; requests can be made via the primary email support channel.
  3. Complaint & Dispute Resolution: In the event of a dispute, users may escalate directly via the aforementioned contact methods, or seek independent advice through the AU Competition and Consumer Commission (ACCC) or related regulators. casinogambinoslott commits to acknowledging all escalated complaints within two (2) business days and providing a detailed resolution within thirty (30) days, in line with AU consumer protection standards.

Regional Compliance Note (System 2 Conclusion): The contact details and methods above are configured for Australian users in accordance with national law and industry best practice as of 2025. If any regulatory requirements or user rights in AU are updated, this page will be revised accordingly. Use of the contact facilities implies acceptance of these terms and all applicable policies as published on gambinoslott.com.