Privacy Policy
This Privacy Policy explains how casinogambinoslott, operating exclusively via gambinoslott.com, handles and protects personal data of all users, including players and website visitors, in accordance with Australian privacy laws and industry best practices. This policy applies as of 1 January 2025 to everyone accessing or using gambinoslott.com and its related services.
Who We Are
OBSERVE: casinogambinoslott is operated by a company headquartered at Misgav, Israel. As of 2025, all business operations relevant to the AU market are conducted exclusively through gambinoslott.com. While registration and licensing details are pending public disclosure, the company ensures designated local representation and is committed to meeting all legal requirements for data protection in the Australian context.
- Legal Entity: casinogambinoslott (as represented at Misgav, Israel).
- Primary Address: Misgav, Israel.
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Contact Information:
- General Inquiries: [email protected]
- Data Protection Officer (DPO): Via [email protected] (dedicated data requests)
- Support: [email protected]
All data protection inquiries are managed by the company's data protection team under the supervision of the CEO, Kobi Samsonov. Regional data requests from AU users are accorded priority and handled per legislative requirements.
What Personal Data We Collect
OBSERVE: casinogambinoslott collects data necessary for secure, legal operation, compliance, and optimized user experience on gambinoslott.com. Categories of personal data are identified based on AU legislative mandates and industry-typical operational flows.
- Personal Data: Full name, email address, telephone number, postal address (if provided), age/date of birth, identification documents (for KYC).
- Technical Data: IP address, browser and device information, operating system, access/connection logs, session details, approximate geolocation.
- Payment Data: Transaction records, payment card details (tokenized/hashed where possible), bank information, deposit/withdrawal history.
- Behavioral Data: Betting and gaming history, activity logs, customer support communication, site interaction (clickstream data, navigation patterns).
- Cookies & Similar Technologies: Session cookies, persistent cookies, third-party tracking technologies for analytics and marketing (see Cookies section below).
REFLECT: Data collection strictly aligns with the stated legal purposes outlined below, and is limited to the minimum necessary to fulfill gambling, legal, and support obligations.
Legal Basis for Processing
OBSERVE: In compliance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and AU anti-laundering/gambling regulations, casinogambinoslott relies on several legal bases for processing user data:
- User Consent: Collected when you register, use services, or accept cookies/marketing, subject to your explicit agreement or opt-in where required.
- Contract Fulfillment: Processing necessary to provide gaming services, manage accounts, administer payments, and deliver customer support.
- Legal Obligations: Compliance with AU law, including KYC/AML, tax/reporting, responsible gambling, and regulatory subpoenas.
- Legitimate Interests: Prevention of fraud/abuse, IT and platform security, service analytics, and direct marketing in accordance with AU rules.
REFLECT: All processing grounds are subject to ongoing review to ensure continued alignment with AU law and evolving industry standards.
Purpose of Processing
OBSERVE & EXPAND: casinogambinoslott processes collected data for lawful, explicit, and legitimate purposes:
- Provision of Casino & Gaming Services: To register users, verify identity, process financial transactions, and manage player accounts.
- Customer Support: To respond to inquiries, resolve disputes, and maintain service quality.
- Service Improvement & Analytics: To optimize website functionality, analyze usage patterns, and improve games and services.
- Marketing (with Consent): To send promotions, news, and surveys via email or other channels if you opt in or provide explicit consent.
- Fraud Prevention & Regulatory Compliance: To detect/prevent fraud, money laundering, abuse, and comply with legal requests or investigations.
Data use is always aligned with, and restricted to, the legally permitted and contractually required purposes disclosed here.
Disclosure & Sharing
OBSERVE: casinogambinoslott shares personal data only in limited, necessary situations, maintaining full compliance with AU privacy regulations and international best practices.
- Service Providers & Payment Partners: Data may be shared with payment processors, IT security providers, hosting/cloud partners, KYC/AML solution providers, and similar third parties under strict contractual obligations.
- Regulatory & Law Enforcement Authorities: Data may be disclosed to AU regulators (e.g., AUSTRAC, ACMA), tax/reporting bodies, or authorities on lawful request.
- Affiliates and Advertising Networks (with Consent): Information may be shared for direct marketing only if you provide explicit consent.
Legal Protective Clauses: All third-party disclosures are governed by suitable safeguards (data processing agreements, non-disclosure, legal compliance verification) ensuring your rights are maintained.
International Transfers
OBSERVE: Due to global operations and cloud service providers, personal data may be stored or processed outside Australia (e.g., Israel, Belarus, the EEA).
- Transfer Protections: International transfers are only undertaken with contracts in place reflecting the requirements of the Australian Privacy Principles (APP 8), including relevant Standard Contractual Clauses or equivalent mechanisms.
- Jurisdictional Transparency: Typical destination countries/regions include Israel (company HQ), Belarus (development office), and other jurisdictions as required for technical infrastructure.
- User Safeguards: You may request information about the nature and scope of such transfers and applicable safeguards via [email protected].
Data is never transferred internationally unless all legal and contractual protections are in place.
Data Retention
OBSERVE -> EXPAND: casinogambinoslott applies a strict data retention policy per AU law and industry standards:
- Personal Data (e.g., account, ID documents): Retained for the duration of the contractual relationship (active account), and for up to 5 years following account closure or final transaction to comply with KYC/AML, financial, and audit obligations.
- Technical Data (logs, device/IP): Typically retained for up to 2 years for security and investigative purposes, unless extended by legal requirement.
- Payment & Transaction Data: Retained for as long as legally required by AU financial or tax authorities, generally not exceeding 5 years from transaction date.
- Cookies & Analytics: Cookie retention periods vary (see Cookies section), but most are deleted or anonymized after their functional or regulatory purpose expires.
Deletion Criteria: Data is deleted or de-identified upon user request, expiration of statutory periods, or when no longer needed for the original processing purpose, subject to mandatory legal retention obligations.
Your Rights
OBSERVE -> EXPAND: Under the Australian Privacy Act, you have a series of robust rights regarding your data held by casinogambinoslott on gambinoslott.com. These rights may be exercised by contacting [email protected].
- Access: You may request a copy of your personal data held and receive information about its use.
- Correction: You may require corrections to inaccurate or incomplete data at any time.
- Deletion: You may request erasure ('right to be forgotten') where legally permissible (except where retention is required by law).
- Restriction of Processing: You may request the suspension of processing under certain circumstances.
- Objection: You may object to direct marketing or processing based on legitimate interest.
- Data Portability: You may request to receive your data in a structured, commonly used machine-readable format.
- Withdrawal of Consent: You may withdraw consent for direct marketing or cookie tracking at any time.
All requests are processed within 30 days (or as required by law). Identity verification may be required to protect your rights and security.
Cookies & Tracking Technologies
OBSERVE -> EXPAND: casinogambinoslott uses cookies and similar tracking technologies exclusively on gambinoslott.com for service delivery, analytics, and lawful marketing.
- Session Cookies: Temporary cookies required for the secure operation and navigation of the platform; expire upon browser closure.
- Persistent Cookies: Remain on your device for a set period (typically up to 12 months) to remember preferences and enhance user experience.
- Third-Party Cookies: Analytics (e.g., Google Analytics), advertising networks (only with explicit user consent), and social media integrations.
Cookie Management
- Browser Settings: Most browsers allow users to control, block, or delete cookies via privacy settings.
- Internal Panel: gambinoslott.com provides cookie consent management tools to accept, reject, or customize non-essential cookies.
Refusal or deletion of certain cookies may impact website functionality or available services.
Data Security
OBSERVE -> REFLECT: casinogambinoslott enforces robust technical and organizational measures to safeguard your information on gambinoslott.com, according to AU regulatory standards and global best practices.
- Encryption: All personal and payment data transmitted using SSL/TLS encryption; sensitive records encrypted at rest.
- Access Controls: Strict internal role-based access; only authorized personnel may handle personal data.
- Security Audits & Monitoring: Regular vulnerability assessments, security event logging, audit trails, and real-time threat monitoring.
- Staff Training: Ongoing privacy and security training for all employees handling personal data.
- Incident Response: Immediate notification to users and AU authorities in the event of a notifiable data breach, as required by the Notifiable Data Breaches (NDB) scheme.
Data protection measures are reviewed annually and after any material systems change to ensure continued legal and technical adequacy.
Regional Compliance Note: All security protocols are tailored to the requirements of Australian privacy and gambling law in 2025.
Complaints & Contacts
OBSERVE -> EXPAND: You may contact casinogambinoslott regarding any privacy concern at [email protected] (DPO/data protection), or for general support at [email protected].
- First Step: Submit your inquiry or complaint by email. Please provide sufficient information for identity verification and issue assessment.
- Internal Resolution: The data protection team will investigate and respond, aiming to resolve all complaints within 30 days.
- Escalation: If you are unsatisfied, you may escalate to the Office of the Australian Information Commissioner (OAIC) using details available at www.oaic.gov.au.
All privacy issues are treated with strict confidentiality and urgency in compliance with AU law.
Updates
OBSERVE: This Privacy Policy is reviewed at least annually, as well as after any substantial modification to company practices, legal requirements, or technology platforms.
- Notification Method: All updates will be posted prominently on gambinoslott.com, with the effective date indicated. Where changes are significant, users will be notified by email (if consent has been given) or via in-platform notice.
- Effective Date: This version is effective from 1 January 2025.
- Historic Record: Previous versions can be requested by contacting [email protected].
For further information, or to exercise any of your rights, please contact casinogambinoslott's Data Protection Officer at: [email protected].